Face-to-face library services are available at the Library Service Desk which is open all hours that the library is open. With a customer service focus, service desk staff provide information and referrals to meet our patron’s needs. The service desk is staffed with Lander University students who help with locating and checking out circulating materials including our print collection, reserves, whiteboard markers, interlibrary loan and PASCAL (Partnership Among South Carolina Academic Libraries) materials.
Additionally, service desk staff are the first step in reference assistance directing patrons to our catalog, databases, and research web guides to satisfy their research needs. If needed, a professional librarian is contacted to further explore the research need and work through a reference consultation. The service desk is open during all hours that the library is open. Hours during the academic year are:
Mon. – Thurs: 7:30 a.m. to Midnight
Fri.: 7:30 a.m. to 9:00 p.m.
Sat.: 1:00 p.m. to 9:00 p.m.
Sun.: 1:00 p.m. to Midnight
Research assistance to users is available through drop-ins, over the phone, by email, or by appointment. For drop-ins, outside of scheduled reference consultations librarians are available for assistance 45 hours per week, Monday through Friday 8:00 a.m. – 5:00 p.m. For more in-depth questions, reference consultations can be scheduled with the professional librarians for one on one assistance with research needs through our Make an Appointment with a Librarian form. Additionally, through our website, users have access to our research WebGuides, which have both general and subject specific hints and clues to help our users get started with their research, at all times.
Reference consultations can help with: